Know your configuration...

IT Configuration Database

ObjectGears Configuration Database contains several tens of mutually connected entities distributed to several logical layers. The model is always revised and adjusted to the particular customer needs, no matter if simplification, adjustment or extension is necessary. Inheritance principle  enables to link the entities also with relation parent - child and use a single definition of common attributes.

Configuration database items enter other IT processes (Incident management, Change management etc.) or are referred in the Knowledge Base.

You can find more about IT configuration  database in the description of the process Configuration management.

 

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